FAQ & Shipping

All packages are shipped within 1-5 business days. You will receive an e-mail.

When a package is shipped I am no longer responsible for it - please contact the courier service directly

I don't accept refunds or returns. - If you insist on shipping it back, you pay for it

All my plushies are collectible items - NOT toys

Where i ship:

european union, united kingdom, united states

FAQ

"You don't ship to my country"

Please contact me on instagram @sabipuffs so we can solve it <3

"Where are you based?"

I am from Czechia :)

"Can I wash it?"

All products are handmade and are not machine safe. Please spot clean only with wet cloth and let it air dry.

"Is the plushie safe for children?"

No. My plushies are handmade and can have parts sewn on or glued on. They also might have safety eyes which can become choking hazard.

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Please contact me if you have any questions!